Responsibilities: Handle all incoming calls from the customers. Pleasantly deal with customers to ensure satisfaction. Respond promptly to customer queries and resolve their issues. Maintain details of enquiries, comments and complaints on CRM. Communicate and coordinate with internal departments. Follow up on customer interactions. Maintain customer database on CRM
Keyskills: Customer Care Executive Database CRM
KOHINOOR ELECTRONICS is an electrical/electronic manufacturing company based out of Kohinoor, Calicut University P,, Malappuram, Ker, India.