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Desktop Support Engineer L1 @ Progressive Infotech

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 Desktop Support Engineer L1

Job Description

1.Installation and Roll out services of new desktops & laptops.
2.Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination & Spares support
3.Installation and OS Support - Repair / Re-Installation or fresh Installation
4.Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications

5.Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
6.Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L1 & Spares support.

Interested Candidate Share C.V to Ka************a@pr********e.in

Required Candidate profile

(should be graduate or diploma Holder)


Job Classification

Industry: IT-Hardware & Networking
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: M.Tech in Any Specialization, MCA in Computers, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Progressive Infotech
Location(s): Lucknow

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Keyskills:   Software Troubleshooting Installation Desktop Support Networking Desktop Troubleshooting desktop support engineer Vendor Coordination Printer Troubleshooting customer support engineer Troubleshooting Support Engineer Hardware Troubleshooting

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₹ 1,00,000 - 1,75,000 P.A

Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...