Senior Software Engineer - Hyderabad
- BA Continuum India
- 4 - 9 years
- Hyderabad
- 5 years ago
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Job Description
Job Description
The individual will be responsible for providing a stable platform for the FOOTC business and middle office globally with focus to users in the Asia Pacific region.
Responsibilities
- Provide day - to - day application support to FOOTC systems, which includes answering user queries, monitoring applications, reviewing and planning of system changes and server upgrades
- Interact closely with regional and global business users (client services and operations staff) and other groups in Technology to ensure issues are addressed and communicated in a timely manner
- Look across the entire production environment to aid continuous improvement with the state and supportability of production systems
- Monitor and troubleshoot the job failures as part of the Batch
- Troubleshoot production issues to identify root causes and track issues to their completion
- Attend to requests and issues raised by the end users and other stake - holders within stipulated SLA.
- Identify improvement opportunities - and driving the same to closure.
- Coordinate with all teamsto keep the application up - to - date and healthy.
- Adhere to bank of America policies, code of ethics and deliver services in accordance with bank policies at all times while delivering production support services.
- Coordinate with LOB managers, other ASD teams, local management, Downstream and Upstream teams to drive the variousBank of America standards
- Work closely with developers and business analysts who are not in the region to plan system rollout and application updates, provide feedback on production system performance, and investigate production problems and identify solutions
- Manage serious outages in production by interfacing among business, developers, infrastructure teams and management. Main tasks include: provide communication, take remedial actions to resolve outage, provide information to business to alleviate knock - on impact, work on post - mortem and follow - up actions for root cause identification, recurrence prevention, and any improvement in problem detection and resolution
- Proactively identify and resolve potential production problems in all supporting systems and escalate them to relevant parties if necessary. Suggest improvements to existing processes for support both locally and globally
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: BA Continuum IndiaLocation(s): Hyderabad
Keyskills: Unix Application support Production support Process improvement Problem management Investment banking Asset management Risk management Monitoring SQL
BA Continuum India
Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle- market businesses and large corporations with a full range of banking, investing, asset ...
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