Assistant Manager / Manager - Quality (HCC)
- Advantmed
- 5 - 10 years
- Ahmedabad
- 4 years ago
- Email to a friend
- Report this job
Job Description
- Handling customer complaints and resolving issues that employees are not authorized to handle on their own Dealing with schedule changes, employee call-ins, and other staffing issues Filling in for absent employees as needed to ensure smooth operation of the business
- Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks Delegating tasks to employees
- Keeping day-to-day activities organised Ensuring company policies are followed. Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction. Providing leadership and direction to all employees. Preparing and presenting employee reviews.
- Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment; Maintaining a safe and clean work environment Training employees in proper safety procedures and providing training updates as needed.
- Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials
- Managing projects as assigned and organizing teams to assist in these efforts
- Maintaining an overall management style that follows company best practices.
Job Classification
Industry: Medical, Healthcare, HospitalsFunctional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: dvantmed India LLPAddress: Pinnale Business Park, Corporate Road, Prahlad Nagar, AHMEDABAD, Gujarat - 380015,India
Location(s): Ahmedabad
Website: http://www.advantmed.com
Keyskills: ICD - 10 Customer Service Project Management Providing Training Disciplinary Action Quality Management Customer Complaints Employee Training Medical Coding
Similar positions
Advantmed
Advantmed is a health information management company committed to improving the health of our healthcare system. Based in Southern California, Advantmed is a national provider of integrated products and services that help clients capture, organize, and analyze financial and clinical data to better u...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
