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Assistant Manager / Manager - Quality (HCC) @ Advantmed

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 Assistant Manager / Manager - Quality (HCC)

Job Description

  • Handling customer complaints and resolving issues that employees are not authorized to handle on their own Dealing with schedule changes, employee call-ins, and other staffing issues Filling in for absent employees as needed to ensure smooth operation of the business
  • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks Delegating tasks to employees
  • Keeping day-to-day activities organised Ensuring company policies are followed. Optimizing profits by controlling costs.
  • Hiring, training and developing new employees.
  • Resolving customer issues to their overall satisfaction. Providing leadership and direction to all employees. Preparing and presenting employee reviews.
  • Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed.
  • Taking disciplinary action when necessary.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment; Maintaining a safe and clean work environment Training employees in proper safety procedures and providing training updates as needed.
  • Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials
  • Managing projects as assigned and organizing teams to assist in these efforts
  • Maintaining an overall management style that follows company best practices.

Job Classification

Industry: Medical, Healthcare, Hospitals
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: dvantmed India LLP
Address: Pinnale Business Park, Corporate Road, Prahlad Nagar, AHMEDABAD, Gujarat - 380015,India
Location(s): Ahmedabad
Website: http://www.advantmed.com

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Keyskills:   ICD - 10 Customer Service Project Management Providing Training Disciplinary Action Quality Management Customer Complaints Employee Training Medical Coding

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Advantmed

Advantmed is a health information management company committed to improving the health of our healthcare system. Based in Southern California, Advantmed is a national provider of integrated products and services that help clients capture, organize, and analyze financial and clinical data to better u...