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Engineer - Jaipur - DBOI Global Services Pvt.

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 Engineer - Jaipur - DBOI Global Services Pvt.

Job Description

As AVP of the Cash Ops unit, the person will be primarily responsible for providing support to Payment, Investigations, Fund Transfer processes at Cash Operations. The AVP will direct the daily operations within the business group managing staff, performing administrative functions, escalating and troubleshooting issues to senior management and sending location. Manage incoming transitions relating to the process supported, ensure functioning within the Risk Framework and meet all regulatory requirements. Ensure KPI and other SLA parameters agreed with stakeholders are adhered to. Should posses solid technical understanding of the business and Cash Operations including strong knowledge of global messaging & Embargo, SWIFT Standards - Category 1, 2, 9, Investigations and Funds Release activities. Commitment to continuous process improvement is required

Experience/ Exposure

  • Candidate should have a minimum of 10 years of business experience in an operations management and working knowledge of various banking products like Cash, Cash Management Services/ System, with strong communications skills
  • Knowledge on SWIFT Features, Product & Services
  • Good understanding of Regulatory & Compliance & Risk & Control
  • Have sound knowledge on Payments & Clearing Systems, Embargo Filtering, Check Processing, Investigations and Funds Release
  • Effective decision making and leadership skills.
  • Expertise in insourcing tasks from Onshore locations
  • Ability to multitask and manage multiple deliverables / projects that are highly visible and of strategic importance to our clients
  • Ability to effectively execute presentations and communications to clients internally and externally
  • Must be team builder and facilitator managing potentially conflicting objectives
  • Proven track record of managing teams of large size
  • Solid technical understanding of the business and Cash Operations is expected including strong knowledge of application security related processes and global messaging application.
  • Good understanding of SWIFT Connectivity, FX Spot/ Swap, FX4Cash Payments would be added advantage
  • Thorough knowledge of db electronic banking products and flow of instructions
  • Subject Matter expert in Cash products
  • Good understanding of Migrations requirement and have migrated couple of business in the past
  • Computer proficiency in MS Office and ability to utilize IT initiatives to achieve a high degree of
  • operational efficiency, optimize costs and add value to the service provided
  • Innovative approach to work and continuously identify and implement process improvements
  • Seek opportunities to improve service processes, minimize operational risk and reduce costs
  • Strong analytical skills, detail orientation, service commitment and solid people management skills
  • Strong awareness of risk control
  • Must be prepared to work in a shift in line with regions supported

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: DBOI Global Services
Location(s): Jaipur

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Keyskills:   Administration Operational risk Project management Process improvement Information security Troubleshooting MS Office Risk management Analytics Service operations

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DBOI Global Services

Deutsche Bank Operations International (DBOI) Global Services, a subsidiary of Deutsche Bank, is the bank's global processing arm. Established with the purpose of building a world - class operating infrastructure for Deutsche Bank's global businesses, DBOI Global Services is an integrated network o...