Customer Experience Ninja For Leading @ Humantra Hr Solutions

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Customer Experience Ninja For Leading

Humantra Hr Solutions
2 - 7 years
Mumbai
5 years ago
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Job Description

Directly interact with prospects & customers for sales & service
Directly engage in inbound & outbound calls/emails/chat /social media posts
Document customer interactions in CRM tools & analyze voice-of-customer
Meet customer support service levels

Required Candidate profile

2 yrs experience with a BPO or eCommerce firm with B2C products or services
Mandatory experience with sales & service using phone, email, chat tools

Perks and benefits

Actual CTC will depend on current CTC, exp, qualifications, candidature, etc

Job Classification

Industry: Internet, Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: B.Sc in Any Specialization, Graduation Not Required, Any Graduate in Any Specialization, B.Tech/B.E. in Any Specialization
Post Graduation: MCA in Computers, Post Graduation Not Required, M.Tech in Any Specialization, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Humantra HR Solutions
Location(s): Mumbai
Website: http://www.humantrahr.com

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Keyskills: Voice process Email Support Customer Service inbound email process outbound Call Center Chat Process

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₹ 2,00,000 - 3,50,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Humantra Hr Solutions

Humantra HR Solutions is a leading Human Resource consulting firm in India specializing in Middle & Senior Management hiring. We act as a mediator between Job Seekers & Employers and create valuable careers with opportunities

Customer Experience Ninja For Leading @ Humantra Hr Solutions

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