Hi All,
Greetings from SITEL Hiring Team;
HIRING FOR TECHNICAL Support (VOICE PROCESS)
Eligibility Criteria:
Impeccable communication Skills required
Education qualification: Any graduate with Minimum 1yr of Experience withExcellent Communication skills required.
Experience Max upto 2yrs can apply
Should be a Tech Savvy
Should be flexible to work with 247 shift
Should have a good trouble shooting Knowledge.
Salary is negotiable
Job Description -Technical Support:
Troubleshooting of laptops and Desktops
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Candidates with High Speed Broadband connection and system will be added advantage.
Note: Any candidate applying for this position would work from home during the Lockdown period but after the lockdown period need to be okay to resume work from office.
For further details;
Contact person: Bhanu chander
Contact Number: 9963044***
OR
Drop your resume to tb***********r@si**l.com
Reference would be appreciated
Keyskills: Btech information technology software trouble shooting customer service IT Computer science technical support international voice process troubleshooting B.E communication skills hardware
About UsOur Company footprints includes 75k+ employees with centers located across North America, South America and Asia Pacific originating back in 1985. There are 100+ sites located globally. We service many Fortune 500 companies and some of the leading financial, retail, communications, travel ...