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Telecalling executive - Lucknow - Golden @ Golden Orchid

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 Telecalling executive - Lucknow - Golden

Job Description

Job Description

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain product or service by following a prepared script to give product reference information.
Documents transactions by completing forms and record logs.
Maintains database by entering, verifying, and backing up data.
Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.

Job Classification

Industry: Consumer Electronics, Appliances, Durables
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Golden Orchid
Location(s): Lucknow

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Keyskills:   Telecalling Database Operations Service quality

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Golden Orchid

Golden Orchid Golden Orchid is a one-stop destination catering to varied requirements in the field of Job Placement, Content Writing and Publishing in Lucknow, Uttar Pradesh, India. Our company is engaged in rendering Placement Consultancy Services, HR Consultancy Services, Manpower Recruitment ...