IT Accounts / Operations Manager - Indore
- Onet
- 5 - 10 years
- Indore
- 5 years ago
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Job Description
Manager/ Operations Executive for our IT Recruitment & Professional services firm . An ideal candidate is someone with an entrepreneur mindset. Your mission is to strategically identify potential clients, who regularly utilize Contract, Full - time, or contract - to - hire IT, SOW and IT consulting services in both commercial and government space in United States.
- Responsible for identifying new accounts, cultivating existing accounts, and continuously networking to enhance in the IT market .
- Generate hot leads and place IT professionals with prospective Clients.
- Work effectively with senior IT executives, middle management, human resources departments, hiring managers, project managers, and line - decision influence rs in the marketing and technology disciplines
- Identify key customer stakeholders, decision - makers, executives and develop relationships within each account.
- Develop and maintain client relationships
- Perform outbound calls to key decision - makers, build the relationship, follow up consistently and obtain job order to staff for their company.
- Understanding the Client Requirements thoroughly and work hand in hand with the recruitment team to fulfill them
- Develop and manage a qualified pipeline of targeted opportunities on a continual basis.
Required Skills & Experience:
- 5~10 years of solid experience in selling IT Projects / Solutions and IT Staffing services
- Well understanding of IT Staffing & Consulting Services Industry.
- Experience reading RFP's and working on proposals.
- Well experienced in account management / relationship management / account penetration
- Have a proven track record in new client acquisition and business development, ideally with a staffing organization or in a service - related industry.
- Penetrate new business through over the phone/in - person meetings/presentations with key client managers and senior executives.
- Manage directly all aspects of a sales process with a minimum need for constant supervision.
- Generate new business prospects through telephone calls and participation in networking organizations/events.
- Excellent presentation and written communication skills in consultative settings, including experience with C - Level Executives and Business Owners.
Other Qualifications:
- Drive Operational Excellence: An IT operations consultant sets the pace by guiding a team s efforts to ensure the right processes are being utilized in the right manner. They also make decisions and recommendations when the division is faced with operational difficulties.
- Client Engagement: Interacting with both internal and external clients to identify current processes that are in place and teaching them about best practices and process improvements is an essential part of an operations consultant s job.
- Project Management: Helping to plan, design, and implement new operational processes, operations consultants are instrumental in process improvement projects from start to finish.
- Maintain Strong Industry Knowledge: Staying abreast of current trends, pricing, and new technology in their industry aids operations consultants in their evaluation and recommendation of new processes.
- Lead Team: In their role as team leader, operations consultants oversee team members work performance, offering guidance and advice where needed and providing necessary feedback to management. Additionally, they offer support to the team when new processes are rolled out.
- Data analysis data from both internal and external sources must be analyzed for operations consultants to make decisions and recommendations concerning the strength and improvement of processes
- Time management because they are working in a deadline - driven environment and are responsible for scheduled deliverable's, operations consultants must efficiently manage their time
- Multitasking skills responsibility for several concurrent projects and dealing with internal and external clients and vendors require operations consultants to balance competing priorities
- Business management analyzing data, interacting with various business units, and improving overall business operations make this a critical skill for operations consultants
- Negotiation brokering contracts and pricing with current and prospective clients and vendors requires excellent negotiation techniques
Job Classification
Industry: Internet, EcommerceFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: OnetLocation(s): Indore
Keyskills: Outbound Data analysis Networking Project management Process improvement Consulting Account management Sales process RFP Recruitment
Onet
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