DEX TM
- Capgemini
- 7 - 10 yrs
- Bengaluru
- 5 years ago
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Desired Candidate Profile
Short Description
INTERVIEW DATE : Monday January 14 , 2019
INTERVIEW TIME : 10AM - 1 PM
VENUE DETAILS :
Capgemini Technology Services India Limited
73 / 1 , Summit Tower A , Whitefield Main Rd , Garudachar Palya , Mahadevapura , Bengaluru , Karnataka 560048
Recruiter PO Deepika Das
Roles and Responsibilities :
Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes
Is responsible for creating a continuous improvement culture across the global BPO by fostering the six - sigma methodology.
Ensures the Continuous Improvement approach across Engagements and Centers
Is responsible for mentoring Lean Six Sigma Black Belt , Green Belt and Yellow Belt projects as required.
Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.
Supports process alignment based on GPM
Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard
Fosters the global sharing of innovation , new methodologies and best practices.
Supports QMS implementation as required
Qualifications
Job Responsibilities
Requirements :
Minimum Black Belt Certification from the reputed institution
Must have F&A domain / Projects experience.
Demonstrated practical experience in quality management systems in an ISO certified organization.
Ability to communicate effectively in visual , oral and written form.
Motivation to up - skill in Quality concepts , principles , practices and techniques.
Preferred with BPO experience of 7 - 10 years in quality profession
Establish and maintain professional credibility.
Demonstrated people leadership and management expertise.
Demonstrated success in delivery of change management.
Demonstrated coaching expertise.
Project Management expertise
Demonstrated understanding of business process outsourcing.
Literate in the use of Microsoft Office business programs.
Environment is client focused; high volume; with a continuous improvement philosophy.
Education:
UG: Any Graduate - Any Specialization
PG: Post Graduation Not Required
Contact Details:
Keyskills: BPO Black Belt Project management Green belt Change management ISO Continuous improvement Lean six sigma Six sigma yellow belt
Capgemini
Capgemini Technology Services India Limited With more than 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini ...
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