SENIOR BUSINESS SUPPORT EXECUTIVE Experience: 3 - 7 years
Number of Positions: 1 Job Location: Indore, India Skillset: Excellent English communication skill Should be able to work between 4:30 PM to 1:30 AM (Work from Home option can be provided) with 5 days week. Should be flexible to work as per the client Capable to work on Level one relevant support tasks of handling multiple type of technical applications Require to provide support requests like, extract additional information from an application, provide confirmation or receipt from systems like Sales force, Luminate online etc
Require to respond to requests coming from internal company users and external customers
Experience of working with USA based client would be an added advantage 3+ years of similar experience in Business Process Outsourcing Should be able to work as per the SLA defined Good analytical skills to understand the user requirements and quick learner to use new systems as added Working experience on MS Office Experience working with some support ticket system (knowing Zendesk would be an added advantage) Experience as Salesforce user and admin, Luminate Online would be an added advantage

Keyskills: Analytical skills Administration Ticketing MS Office Salesforce business process outsourcing Business Support Executive
Beyond Key Systems Private Limited Beyond Key is an IT company covering consulting, technology, and outsourcing solutions. As a proven partner focused on building tomorrow's enterprise. Beyond Key is into developing business web applications, software products/solutions, etc. The domains cover...