Customer Success Manager - IT Staffing - IT @ MyRemote Developers

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Customer Success Manager - IT Staffing - IT

MyRemote Developers
5 - 10 years
Gandhinagar
5 years ago
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Job Description

About Us:

MyRemoteDevelopers.com https://myremotedevelopers.com is a platform for Companies to Hire and Manage Pre-vetted On-demand Developers. We currently have 1200+ Clients from US, Canada, UK, Australia and 400,000+ Developers on the platform. We have offices in the US (Los Angeles, San Francisco, and Atlanta) and back-office in Hyderabad, India.

Our Industry: IT Service, Hiring and IT staffing.

Job Description:

Daily Tasks:

1. 2 Onboarding/ Intro Demo calls with Clients and Developers. ( 2 to 4 hours)

2. 100 Followup Calls to Clients. ( 1 to 2 hours)

3. 100 Followup emails. ( 1 to 2 hours)

Ideal Candidate:

1. Minimum 8 years in the IT service industry as Developer, Project Manager, and Client Relationship manager.

2. Minimum 3 Years experience in Client facing role like IT Project Manager or Sales or Client Relationship

3. Minimum 3 years of experience as Software Developer is preferred.

4. Must be comfortable with Video / Screen share record calling with developers and Interaction with Clients.

5. Conduct webinars for Developers.

6. Must have very good communication skills. You will be talking to US, UK and Australia Clients to get their Requirements.

Salary: Decided as per experience, 6 Lakh to 20 Lakh annum. Base Salary + 1% of Revenue from 5 out of 5 Satisfied Customers + 10% of New Client Revenue post 90 days.

Targets:

30 Days Target: Generate $1000 in New Revenue in First month.

90 Days Target: Generate 10% Growth in Revenue per month from Satisfied Clients.

Hiring Process:

Step 1: Answer Questionnaire (See below)

Step 2: Phone Interview

Step 3: Assignment (1 to 2 days work)

Step 4: Video Interview

Step 5: Reference Calls (Need all Former Manager's Contact Info)

100% Remote - Work for home position:

1) This is a 100% Remote Work from home Position. We except you have separate working room with no Distractions from Family members.

2) Minimum 30 Mbps Internet. Stable Internet.

3) Good Work Station and Video Cam daily Video call with team.

4) Available 24/7 on Phone, Whatsapp, Skype Chat for team calls.

Important! To Apply for this position follow the below steps. Applying on this job site will not get you into our system.

Please answer the below questions and email them to **@My***************s.com with subject "Customer Success Manager- IT Staffing" and attach your latest resume.

Do you have at least 3 years experience as Developer ? If "No", Stop! Don't apply to this Job. If "Yes", please list all the projects?
Do you have at least 3 years experience in Client facing roles like Project Manager or Client Interactions or Client Relationship manager? If "No", Stop! Don't apply to this Job. If Yes, please list all the projects?
Why do you think you're the perfect candidate for this position? Explain as detailed as possible. Site examples from past experience. Expecting a well structured answer showcasing your written and presentation skills.
Have you read the Revenue Target for 30 Days and 90 Days? What are your thoughts on it? Have you ever worked in a Sales Target based position before?
This is a 100% Remote position. Do you have any Remote work experience before?
When is the earliest you can join? Any Notice periods?
Current CTC? Expected CTC?

Job Classification

Industry: IT-Software, Software Services
Functional Area: Sales, Retail, Business Development,
Role Category: Channel Sales
Role: Channel Sales
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: My Remote Developers Inc
Location(s): Gandhinagar
Website: https://myremotedevelopers.com/

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

MyRemote Developers

MyRemoteDevelopers.com https://myremotedevelopers.com is a platform for Companies to Hire and Manage Pre-vetted On-demand Developers. We currently have 1200+ Clients from US, Canada, UK, Australia and 400,000+ Developers on the platform. We have offices in the US (Los Angeles, San Francisco, and At...

Customer Success Manager - IT Staffing - IT @ MyRemote Developers

Home > Channel Sales