HR Operations_Global Support_Shared @ Hinduja Global HGS

• Read, understand and analyze client process as per the business rules as a subject matter expert.
• Sound knowledge to carry out day to day HR Operations activities, Global experience is plus
• Hands on experience in working on HRMS Tools like workday, PeopleSoft.
• Strong MS Office and Excel skills
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Ensure LWIs are followed and updated regularly and train the team members on process updates.
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal or client initiatives related to Process.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• To be available on the floor through the day to resolve process related issues.
• Assist in training/educating HRO personnel on learning and acquired skills in process.
  
  
  
  

Role: Team Leader - HR Operations_Global Support_Shared Services
LEVEL - 10

Max Salary: Best in the Industry

Experience

• Min 4 years of HR Operations Experience
• Min 1 Year Experience as Team Leader
• Min Team size handled 5
• Workday, PeopleSoft Experience is a plus
• HR Domain certification would be a plus
• Strong MS Office and Excel skills
  
  

Job Description

• Handle a Team of 5 to 20 size
• Enrich team members with a clear sense of direction and understanding of each others' responsibilities.
• Enable the team members to perform as per the client requirement and meet targets set
• Sound knowledge to carry out day to day HR Operations activities, Global experience is plus
• Hands on experience in working on HRMS Tools like workday, PeopleSoft.
• Strong MS Office and Excel skills Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Ensure LWIs are followed and updated regularly and train the team members on process updates.
• Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control.
• Plan proper allocation of work. Support Manager with Daily stats / reporting and MOS.
• To be available on the floor through the day to resolve process related issues. Participate in Team building activities.
• Complete training need analysis for the team on timely manner through quality reports and knowledge tests
  
  
  

Cab: Yes (Two Way) 35 Km radius
Working Days: 5 Days
Shift: USA TIME ZONE (Rotational)
Work/Job Location: Sarjapur, Bangalore
Age : Below 29 Years

Required Skillset:

1) Excellent Communications Skills in English

2) Excellent in Verbal and Written Skills in English

3) Any Graduates/Post Graduates with No Backlog

4) Ready to Work in Rotational Shift

Interested candidates inbox me your resume.
Email id: al*********y@hg**s.com