Job Description
Our team is looking for a talented, motivated, and high-performing collectors to join our team. The ideal candidate who possess strong collections, interpersonal, and organizational skills can apply. Attractive salaries, bonus and incentives will be paid bases on the performance.
Job responsibilities
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Process payments and refunds accurately.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
Job requirements
- Proven experience as a Collection Specialist or similar role.
- Knowledge of billing procedures and collection techniques (e.g. skip tracing).
- Familiarity with laws related to debt collection (e.g. FDCPA).
- The candidate should have work experience in International Voice based Collections.
Qualifications
- The Candidate should work night shifts.
- Proficiency in MS Office and databases.
- Comfortable working with targets.
- Patience and ability to manage stress.
- Excellent communication skills (written and oral).
- Good Negotiation and Problem-solving skills.
- High school diploma; Associate's/Bachelor's degree is a plus.
- Six days working per week.
Contact Person : Martin Jones
Contact No. +91 7358600***
Perks and Benefits
Attendance bonus Rs.6400 + Incentives (tnc)
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: ssociated auto solutions Internation Pvt ltd
Location(s): Chennai
Keyskills:
debt collection
international bpo
inbound
collection management
international voice
problem solving
voice process
collections
outbound
collections process
AR Calling
international call centre
communication skills