Aviation Open In Airport Ground Staff
- Sunil Kumar
- 0 to 1 Yr
- Multi-City, India
- 5 years ago
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Job Description
Ground Staff Job Description Template
We are looking for energetic Ground Staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.
To be successful as Ground Staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding Ground Staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
Ground Staff Responsibilities:
- Greeting and welcoming passengers, and responding to questions.
- Checking in baggage.
- Making reservations.
- Selling airline tickets.
- Stocking aircraft with refreshments.
- Cleaning aircraft after flights.
- Assisting disabled passengers and those with small children.
- Providing information to passengers.
Job Duties
Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline
Role Category: Airport / Airline Ground Operations
Functional Area: Not Applicable
Role/Responsibilies: Aviation Open In Airport Ground Staff &
Contact Details:
Company: Sunil Kumar. HiringLocation(s): Multi-City, India
Sunil Kumar
IndiGo is India's largest passenger airline with a market share of 47.5% as on December, 2019. We primarily operate in India's domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-...
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