Job Description
A Customer care executive is the person who maintains a healthy relations between the company the customers / clients by giving the right resolution making the customers / clients satisfied with the response quickly in a professional manner . He / She needs to handle inbound calls , make outbound calls also sometimes reply through mails chats also update the customers / clients with the latest product updates , features etc.
Minimum Qualifications:
The Call centre agent must satisfy the following minimum qualifications:
1. 12 th pass , under graduates graduates in any field
2. Basic knowledge of Computers MS Office( Word, Excel)
3. Strong presentation skills
4. Customer service and Sales experience( added advantage)
5. Good Communication Skills.
6. Experience : 0 to 5 years
7. Languages Known : English Hindi
8. Salary : 15 k to 22 k incentives ( as per the interviews experience last salary if any )
9. Job Location : GURGAON SECTOR 66
Skills, Attributes and essential functions:
The call Centre agent must possess the following skills, attributes and essential functions:
Energetic, strong work ethic and Excellent organisation skills.
Strong customer service focus.
Self- motivated and goal oriented,
Excellent written/oral communication skills with a genuine concern for the customer
Job Classification
Industry: Recruitment, Staffing
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Diploma in Mechanical, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Contact Details:
Company: VR TalentHunters
Location(s): Noida, Gurugram
Keyskills:
Station
Outbound
Bengali
Malayalam
Customer Care Executive
Relationship
Customer Service Associate
MS Office Word
Call Center Agent