CRM Executive - Operations @ Family Health Plan

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CRM Executive - Operations

Family Health Plan
0 - 3 years
Bengaluru
5 years ago
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Job Description

1.Interacting with clients through Email.
2.Escalating queries regarding Medi claim policy
3.Will have to coordinate with other departments for resolving customer's complaints and fulfilling their requests.
4.Needs to key in the details of the conversation he /she has with the client and backend team

Required Candidate profile

1.Excellent written and verbal communication skills
2.Candidates with good knowledge on MS-Excel will have an added advantage
3.Any graduate with good communication skills.

4.Regular shift.

Job Classification

Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Health care insurance
Location(s): Bengaluru

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Keyskills: non voice process backend operations crm

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Family Health Plan

FHPL is into Health Insurance sector and a group company of Apollo Hospitals.We are India's one of the leading TPA with presence in more than 25 locations across country.

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CRM Executive - Operations @ Family Health Plan

Home > Back Office / Web / Transaction Processing