Candidate needs to have experience as a Quality Analyst in international or Domestic BPO/KPO
Worked for International or Domestic process / Customer care process
Exposure with Ecommerce will be an added advantage.
Comfortable with 24*7 Shifts and 6 Days.
Knowledge of7QC tools.
Provide Feedback and suggestions for improvement
Drive Quality Initiatives
Provide data inputs to internal stakeholders
Flexibility and Availability for any ad-hoc business requirement
Well versed with quality tools
Interested Candidates please share their resumes on GJ*******0@te*********a.com
Keyskills: Quality Initiatives Feedback Quality Analysis Domestic BPO Customer Care Quality Tools KPO Domestic Process
Tech Mahindra Business Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.