Job Description
Pearson VUE offers a great environment to start or grow your career, we are now hiring for afull timeTest Administrator to join our team inDelhi,New Delhi.
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
Comply with all testing procedures and strictly adhere to company policies using careful judgment
Check in testing candidates, verify identification, and explain the exam process
Proctor / invigilate candidates while testing
Troubleshoot with internal departments to fix technical issues
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of8:00 am and 11:00 pm. Candidate must be open to flexible scheduling.
Schedules are available at least 2 weeks in advance.
Required Candidate profile
Qualifications
High school diploma or equivalent is required
Minimum of 1 year customer service experience is preferred
Experience proctoring or invigilating exams is highly preferred
Must be flexible in work hours and days
Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Perks and Benefits
Best in Industry
Job Classification
Industry: Other
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Contract
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Pearson India
Location(s): Chennai
Website: https://home.pearsonvue.com/
Keyskills:
Client Support
Coordination
administration
customer service
adminstrator
admin
Troubleshooting