Customer Care Executive - Pune - Treo @ Treo Engineering

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Customer Care Executive - Pune - Treo

Treo Engineering
0 - 1 years
Pune
7 years ago
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Job Description

Customer Care Executive Job description:- You are responsible for handling customer support calls. You are mainly responsible for Liaoning with customer to understand their requirements Preparing quotations of materials while servicing of machines and providing that material to the customer. Giving daily calls to our service engineers and checking and allocating them according to service issues. Tracking and closing service calls. Generation of report of service calls and conveying it to concern department. You are mainly responsible for service calls, service payment follow up, deputing engineer as per AMC schedule. Coordination with account department for submitting the expenses of service engineers and taking follow up for payment. You are mainly responsible for taking care of lease machines and taking care of labour which is working on the contract. Handling AMC, LEASE and COCO will be your prior responsibility.

Job Classification

Industry: Automobile, Auto Anciliary, Auto Components
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Treo Engineering
Location(s): Pune

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Keyskills: Customer Care Executive Tracking Payment followup Schedule Leasing Customer support Labour Business Executive Servicing

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Treo Engineering

Treo engineering Pvt Ltd established in the year 2009. TEPL commenced its operations with objectives to manufacture automated single station automatic car wash system.Treo Engineering Pvt Ltd presently manufactures automated, cost?effective & high quality products such as Robotic Car Wash System...

Customer Care Executive - Pune - Treo @ Treo Engineering

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