Job Description
A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
Maintaining records of transactions and interactions
Appropriate and timely follow-ups wherever required
Escalate unresolved queries to respective departments for accurate redressal.
Excellent communication skills
Good listening and problem solving skills
Ability to take and handle stress and pressure
Good interpersonal skills
Job Classification
Industry: Real Estate, Property
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Narne Group of Companies
Location(s): Hyderabad
Keyskills:
Communication Skills
Customer Service
Customer Support
csr
cse
Problem Solving
Customer Care
Interpersonal Skills