Customer Service Representative @ Coppergate

Job Description

Job Opportunity during Lockdown 

Work from home till lockdown -Post will be Pune-Viman nagar

Should have pc/wifi and Bike(If possible)

Company Big Basket
Designation CSR-Customer Service Representative
Job Location Vimannagar preferred  in Pune or nearby
Salary Upto 1.82lpa +Incentives
Qualification 10+2/Graduate
Experience 0-1 years

About Company-BIG BASKET

Our Client is India's largest online food and grocery store. With over 18,000
products and over a 1000 brands in their catalogue you will find everything you
are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices
and Seasonings to Packaged products, Beverages, Personal care products, Meats
and many more.

REQUIREMENT

Education:10+2 / Graduate
Experience:0-1 year
Freshers are most welcome.
Good communication skills in English && Hindi is must.
Candidates should be from Pune or nearby location.
He/she should have desktop/laptop and broadband connection.
Candidates having Bike will be preffered
Salary Slab12200+1220 TDS for fresher && upto 13800+1380 TDS for experienced.

JOB DESCRIPTION

Attracts potential customers by answering product and service
questions;suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records byupdatingaccount information.
Resolves product or service problems by clarifying the customer's
complaint.
Determining the cause of the problem.
Selecting and explaining the best solution to solve the problem.
Expediting correction or adjustment; following up to ensure

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