Healthcare Moderator
- MedField India
- 3 - 8 years
- Delhi, NCR
- 10 years ago
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Job Description
Manage the while working towards companies goals and objectives. Ensuring the fulfillment of projects in assigned region. ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following. Other duties may be assigned at the discretion of management in the context of the role.
1.Oversee and day-to- day management of project management direct reports and ensuring adherence to guidelines, policies and Standard Operating Procedures (SOPs). Potential to assign projects and monitor team capacity.
2. Management full service, Fieldwork only, ad hoc, tracking, national and international projects of various complexity levels for assigned accounts and be the first point of contact with escalated issues.
3.Develop and execute a method to share knowledge and processes about clients, using the tier 1 approach, in order to develop business relationships between the MedField team and clients.
4.Ensure the highest quality service is delivered consistently to clients in order to increase client satisfaction and account growth.
5.Interaction with clients for specific project needs, while ensuring client expectations are being met.
6.Project coordination with external partners including translation agencies and network partners.
7.Proactively identify project risks and develop risk mitigation plans.
8.Managing client relationships and satisfaction by developing and maintaining strong relationships with assigned accounts. Understand key client issues and objectives.
9.Ensure project profitability.
10.Review operation of team by monitoring production and quality, to anticipate and solve problems in a timely manner and identify opportunities for improvement. 11.Indentify training needs and/or support and report to line manager. 12.Liaison to Sales and other departments while supporting the Client Services Model. 13.Provide timely status reports, project analysis and recommendations. Requirement: Native Japanese with excellent English lanaguage skills.
Job Classification
Industry: OtherFunctional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: MedField IndiaLocation(s): Delhi, NCR
Keyskills: Healthcare Moderator
MedField India
Our moderators are highly experienced within the healthcare sector and where possible will be specialised in your therapy area. Whether you are carrying out focus groups, triads, IDIs or require a more sensitive approach with patients, we know which moderator would best fit your research needs.
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