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Technical Support Engineer @ Coppergate

Home > Technical Support / Helpdesk

 Technical Support Engineer

Job Description

Our client's two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. They are the new way to classroom.

Responsibilities : 

Collaborate with the team and external stakeholders in the US and India to understand and resolve issues

Triage and direct issues to appropriate stakeholders when needed

Tee up complex technical problems for the Developers to fix when needed

Test and deploy applications and systems

Serve as an expert on applications and provide technical support to clients and team members

Resolve production related issues

Debug problems and Bug fixing

Provide real time solutions related to software, networking, servers issues

Create guides and tools based on issues solved that can be given to operations and or clients to triage future similar issues

Requirements : 

Excellent communication skills required (B29)

Should have experience of SQL 2008-2016

Should have experience of operating system windows/Linux mandatory

Should have experience of DOT NET, MVC

Should have high level understanding of coding

Should have experience / knowledge in Angular would be an added advantage

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Engineer

Contact Details:

Company: CopperGate Consultants
Location(s): Mumbai

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₹ 3.0 - 6 Lakh/Yr

Coppergate

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