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Hiring for Desktop Support - Male Candidates @ Globe Caliber

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 Hiring for Desktop Support - Male Candidates

Job Description

Dear Candidate,

Greetings of the day!

We are Opening for Desktop Support

  • Support IMAC (Install, Move, Add & Changes) in the desktop environment.
  • Installation, configuration and troubleshooting of Desktop operating system and setup.
  • Installation, configuration and troubleshooting of Desktop applications like email client, MS Office applications and other client software.
  • Tracking the status of all the tickets in the Queue till they are "resolved" & "closed".
  • Should have hands on experience in remote technical support.
  • Should have knowledge of Incident management and Service Request.
  • Timely tracking of all the tickets to ensure that all the tickets are resolved /acknowledged within the SLA.
  • Keeping all the stakeholders informed in case of any minor/major changes causing an impact.
  • Configuration of printers and troubleshooting printer related problems.
  • Manage antivirus updates

Experience- 6-8 Months considerable

Qualification- HSC / Graduate or Diploma, B.E. / B. Tech

 Lodha Address

I-Think Techno campus | 4th Floor | B-Wing, Off Pokhran Road No.2|

Adjacent to TCS Yantra Park| Thane (West) 400 607 India.

Kasar Address

4th Floor MBC Park C Wing Adjacent to G Corp, Ghodbundar Road Kasarwadawali,

Thane (West) 400 615, Maharashtra, India.





Regards,
HR Team

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Desktop Support - Male Candidates

Contact Details:

Company: Globe Caliber
Location(s): Mumbai

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