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Customer Service Executive - Order Management Healthcare Products - Ludhiana @ JSD Search House

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 Customer Service Executive - Order Management Healthcare Products - Ludhiana

Job Description

To answer & make calls for various reasons- take orders, answer inquiries, resolve complaints and provide information
Communicating with clients and customers about their experiences with the services provided and taking feedbacks on time
Maintaining records of transactions and interactions
Appropriate and timely follow-ups wherever required
Communicate and coordinate with internal departments
Offer support and solutions to customers and clients in accordance with the company's customer service policies
Reporting to the team leader for day-to-day functioning
Other duties as requested
Qualification : Any
Experience : 1 year minimum
Salary : 1.80 - 2.16 LPA + Overtime
Other Skills :
- Fluent in English ( Verbal & Written)
- Basic Computer Knowledge - MS-Excel / E-Mail

Employement Category:

Employement Type: Full time
Industry: FMCG
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Service Executive - Order Management Healthcare Products - Ludhiana

Contact Details:

Company: JSD Search House
Location(s): Delhi, NCR

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Keyskills:   Communication Customer Suppor Customer Service Customer Care calling Mail Queries Solution Feedback solve problems

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₹ 180000 - 260000 IN

JSD Search House

Our client, is a well known ,established publication house .They publishes a wide range of books covering a plethora of subjects including fiction, science, philosophy and religion, children’s literature, management, cookery, self improvement, current affairs, biography and reprints.