Job Description
Exceptional administration , troubleshooting and support experience with Cisco ICM / CVP Enterprise. Design , integration and deployment experience with these applications is highly desirable
- Cisco IP Dialer development and support experience
- Experience with CISCO IP - IVR Application performing design , development , and support functions.
- Experience performing CISCO ICM Script Design and Deployment.
- Experience with CISCO CVP Application Design and Development
- Familiarity with Cisco Email Manager. Support experience preferred..
- Familiarity with Cisco Unity Architecture deployment. Support and administration experience preferred
- Exposure and familiarity with CISCO UCCE Solution Architecture and Integration
- Familiarity with H.323 , SIP and / or MGCP protocols.
- Familiarity and exposure to SQL Query Analyzer / RCD / TCD / Call Trace / Log Analysis
- Multi - site configuration and hybrid of enterprise level IP and TDM environments.
- ITIL Framework awareness.
- Excellent written and verbal communication skills (technical documentation and client communication
- Exceptional administration , troubleshooting and support experience with Cisco ICM / CVP Enterprise. Design , integration and deployment experience with these applications is highly desirable
- Cisco IP Dialer development and support experience
- Experience with CISCO IP - IVR Application performing design , development , and support functions.
- Experience performing CISCO ICM Script Design and Deployment.
- Experience with CISCO CVP Application Design and Development
- Familiarity with Cisco Email Manager. Support experience preferred..
- Familiarity with Cisco Unity Architecture deployment. Support and administration experience preferred
- Exposure and familiarity with CISCO UCCE Solution Architecture and Integration
- Familiarity with H.323 , SIP and / or MGCP protocols.
- Familiarity and exposure to SQL Query Analyzer / RCD / TCD / Call Trace / Log Analysis
- Multi - site configuration and hybrid of enterprise level IP and TDM environments.
- ITIL Framework awareness.
- Excellent written and verbal communication skills (technical documentation and client communication
Job Classification
Industry: Strategy, Management Consulting Firms
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: BCA in Computers, B.Sc in Computers, B.Tech/B.E. in Computers
Post Graduation: MCA in Computers, M.Tech in Computers
Doctorate: Doctorate Not Required
Contact Details:
Company: itForte Staffing
Location(s): Pune
Keyskills:
Solution architecture
Application design
Support
Cisco
Deployment
Log analysis
CVP
Verbal communication
SQL
Technical documentation