Floor Supervisor - - Dewan Consultants Pvt.
- Dewan Consultants
- 4 - 8 years
- Dubai/ UAE
- 4 years ago
- Email to a friend
- Report this job
Job Description
Dewan Consultants Pvt. Ltd.
Greetings of the day fromDewan Consultants. Pvt Ltd, Mumbai.
We have job opening for the post of " Floor Supervisor " for one of our esteemed clients in the GCC countries for their upcoming projects.
Floor Supervisor Duties and ResponsibilitiesFloor supervisors perform many duties in their quest to make sure each guest or patron has the best experience possible. We researched floor supervisor job descriptions to build the following list of floor supervisor duties and responsibilities:
Inspect Guest Areas for Cleanliness
First impressions are everything, especially in the hospitality business. Floor supervisors routinely inspect guest areas for cleanliness and deploy custodial staff as necessary.
Greet and Build Rapport With Guests
A warm and open disposition is essential for floor supervisors as one of their most important duties is providing a good first impression to new guests. Establishing a good rapport with first-time guests leads them to become loyal patrons.
Monitor Establishment's Financial Performance
Floor supervisors monitor the amount of revenue generated by the establishment on a daily basis. They create reports based on key performance indicators and present it to their managers regularly.
Perform Opening and Closing Procedures
Although some floor supervisors may work at establishments that don't close, they still need to open and close registers and make cash deposits on a daily basis.
Diffuse Customer Complaints
Sometimes a customer has a complaint that involves an employee. Floor supervisors have to remain objective, listening to both sides of the argument, and using their conflict resolution skills to diffuse the situation. This sometimes includes disciplining employees.
Delegate Basic Tasks to Staff
Floor supervisors are responsible for making sure all of the staff does what is required of them. They collaborate with their manager during the hiring process and train new hires on company policy. They also delegate basic tasks on an as-needed basis.
E-mail:-h*********y@de*************s.com
Updated CV
Qualification Certificate
Experience Certificate
Passport Copy
Best Regards
Team - Dewan Consultants/
A-618, Sagar Tech Plaza,
Near Sakinaka Metro Staion,
Andheri - Kurla Road,
Andheri East, Mumbai.
022 - 42146700/
Job Classification
Industry: Travel , Hotels , Restaurants , Airlines , RailwaysFunctional Area: Hotels, Restaurants,
Role Category: Front Office/Customer Care
Role: Front Office/Customer Care
Employement Type: Full time
Education
Under Graduation: Diploma in Any Specialization, Hotel Management, BHM in Hotel Management, Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Dewan Consultants Pvt. Ltd.Location(s): Dubai/ UAE
Keyskills: Customer Complaints Closing Conflict Resolution
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