Opportunity For Relationship Management
- Info Edge India
- 1 - 4 years
- Noida, Gurugram
- 5 years ago
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Job Description
Onboarding of premium members and help them in setting up their profile
Understanding the client's requirements for a Jeevansathi and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc.)
Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings.
Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly or monthly reports.
Handling escalations of the clients
Achieving process SLAs and MIS report generation
Ensuring adherence to the defined process and accuracy levels on transactions
Build long term relationship with the client by provide best serving experience
- 5 days working
- No field job
- Working Location : ETT, Sector-132, Noida
- Shuttle service available from botanical metro station to office
This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.
Required Candidate profile
Excellent verbal and written communication skills
Aptitude for fostering positive relationship building
Client handling skills
Knowledge of Indian matrimonial norms
Flexibility with rotational offs and rotational shifts
Job Classification
Industry: Media, Entertainment, InternetFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Info Edge India Ltd.Location(s): Noida, Gurugram
Website: https://www.jeevansathi.com/
Keyskills: Customer Support relationship management Telesales Client Relationship Executive inbound outbound Client Servicing calling post sales Customer Care Client Engagement CRM
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