Fault Management Engineer - Noida - Nokia

Job Description

Roles & Responsibilities - 1. O&M and Configuration of Core network including SBC, TAS, CFX, Cloud(Open Stack)

2. End-to-end knowledge and co-ordination of IMS Network ,SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.

3. Operations & Maintenance of Core IMS Network including troubleshooting, tracing on interfaces such as Wireshark or internal system traces and logs

4. Hands on experience on SBC, TAS,CFX, Cloud

5. Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.

6. Coordination with Planning/ Customer/Care/ Solutions etc

7. Track, Plan & Implement Software Upgrade in network.

8. Support in implementation of new features in network.

9. Spare management.

10 . Share regular reports/ Updates to Management/Customer

11. Customer Complaint Handling and first level Wireshark trace capturing and analysis.

12. Exposure to 4G VOLTE & LTE network with call flow and protocols used.

13. Comfortable with Redundancy testing and disaster handling including hardware change management handling.

14. Escalation/Emergency Handling

15. Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers

16. Multi-vendor Core NW exposure and experience such as Alkatel, Nokia, Ericsson, Huwaei IMS, etc.

17. Able to engage customers on technical front and contain escalations on ground level

18. Good interpersonal skills

19. Good Spoken and Written Skills and team player attributes

20. Willing to work in after-office hours as per need/emergency

21. Working knowledge of Linux & Unix

Job Classification

Industry: Telcom, ISP
Functional Area: Top Management,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Nokia Solutions
Location(s): Noida, Gurugram

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Keyskills:   Unix Change management Linux Networking Social media INAP DNS SIP Troubleshooting IMS