Team Leader - Ticketing (international) @ Xcel Serv Solutions

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Team Leader - Ticketing (international)

Xcel Serv Solutions
2 - 6 years
Noida, Gurugram
5 years ago
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Job Description

We need Team Leader - Ticketing for our US based travel Vertical (myflightsearch.com)

JOB DESCRIPTION

Managing ticketing activities for the team such as Issuance, Re-issuance, Re-validation, on world-span / sabre / Amadeus
Cancellation and Refunds, Documenting all activities including follow up with customers and clients to make sure needs are being met.
Understand organisation vision and goals on revenue.
Should communicate monthly goal sheet and share daily targets for key commercial parameters
Role incumbent has to drive multi KPI interface which include Overall revenue, issuance, reissuance, re-validation of tickets.
Conducts timely team meets and huddles to facilitate engagement activities and address team issues.
Ensure follow up review is completed for all initiated activities

SKILLS REQUIRED

Should have minimum 4 years of experience and at least 2 years working as Team lead in international Ticketing
Experience on GDS (sabre Amadeus and worldspan)
24/7 Flexibility to work in shifts
Pro-active attitude, intellectually curious, creative and self-motivated

If interested,

Please email cv at hr*********e@xc*****v.com or whatsapp updated resume on 8929573***

Job Classification

Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Xcel Serv Solutions Private Limited
Location(s): Noida, Gurugram

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Keyskills: Ticketing team leader team leading Travel Process sabre amadeus

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Xcel Serv Solutions

Company ProfileXcel Serv Solutions Private LimitedFor More - Please Visit www.myflightsearch.com , www.xcelserv.com

Team Leader - Ticketing (international) @ Xcel Serv Solutions

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