Hiring for Customer care executive - Mohali @ Employie Solutions

Job Description

Hello Job seekers

Hiring for Customer care executive (Domestic / International BPO)

Experience: Fresher or experienced

Skills: Good communication skills

Salary: Upto 25k (Depend upon interview)

Location: Mohali 

- 6 Days working

- Rotational shifts

- No cab facility

Job Description:

• Manage large amounts of incoming calls
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file document

* References are also appreciated

kindly share cv at it****m@gm**l.com

Regards

Kanta

7087219***

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