Job Details
Job title SFDC Service Cloud - Business Analyst
Designation SFDC Service Cloud
Description Required Skills :
* At least 8yrs experience with at least 5yrs in salesforce specially service cloud
* Strong understanding and experience of call center implementation using service cloud
* Hands on configuration capabilities
* Strong communication
* Strong experience with Rally and Agile process
* Strong customer interaction capabilities
Keyskills: Sales Business Analyst SFDC Cloud Agile Information technology Salesforce Customer interaction
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