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ICC Technical Care Specialist - Gurgaon @ Nokia

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 ICC Technical Care Specialist - Gurgaon

Job Description

Job description
  • Good working knowledge on Alcatel-Lucent IN application suite of ICC, CRE and OSP, C, C++ and Java
      • Customer sites working experience with multiple elements inter-networking is must
          • Good expertise on HP , Solaris, Linux or any other flavors of Unix.
              • Good expertise on Service guard, RAID, SVM and cluster architecture.
                  • Customer sites working experience with multiple Telecom Network Elements inter-networking is must.
                      • Working knowledge of Oracle Database administration
                          • Good Knowledge of telecommunications signaling protocols (SS7, INAP, CS1)
                              • Knack towards troubleshooting Platform and HW problems.
                                  • Descriptive knowledge on GSM networks
                                      • Very good inter personal communication, debugging skills and customer handling skills, ability to work in distributed global teams

    Job Classification

    Industry: Telcom, ISP
    Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
    Role Category: Voice
    Role: Voice
    Employement Type: Full time

    Education

    Under Graduation: Any Graduate in Any Specialization
    Post Graduation: Post Graduation Not Required
    Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

    Contact Details:

    Company: Nokia Solutions
    Location(s): Noida, Gurugram

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    Keyskills:   Unix GSM Telecom C++ Linux Networking Solaris SS7 Debugging Troubleshooting

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    Nokia

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