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Technical Support Engineer @ Synergy IT Solutions

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 Technical Support Engineer

Job Description

Synergy IT is looking for a technical support engineer with minimum 5 years experiences in Technical skills

-Windows servers and Active directory

-Microsoft Exchange server

- Microsoft Hyper-V

- Microsoft Azure, Cloud Solution Architect

- Microsoft Office 365

- VMware

- VeeAM backup

- SAN/NAS configuration & support

- Good TCP/IP networking skills

- Experience in configuring and supporting firewalls, wireless access points and switches

- Familiarity with Avaya IP Office

- Familiarity with Avast/Barracuda managed services platform


Other skills/requirements

- Good written and verbal communication skills

- Ability/interest to learn new technology

- Ability to find solutions to technical problems

- Ability to work under pressure with multiple clients

- Documentation and reporting skills

- Availability to work weekends and after hours when needed


Experience in Information Security Management Systems and Information Security Governance, Understanding of IT Risk Management, incident response, malware management, vulnerability management, any IT security related certificates; such as, CISSP, CISM, CISA will be an asset.

Job Classification

Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Synergy IT Solutions Inc.
Location(s): Delhi, NCR

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Keyskills:   san support it support ip networking cloud migration vmware microsoft azure hyper - v windows network security analyst firewall installation technical support active directory it security analyst ms exchange vpn configuration office 365

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Synergy IT Solutions

Synergy IT Solutions have been providing IT Support Services to North American Corporations and Businesses over two decades with a team of 300+ technical engineers across Canada, recently in a process of building remote technical support team and looking to add enthusiastic and result oriented indiv...