1. Answering phones from customers professionally and responding to customer inquiries. 2. Demonstrates a proficient knowledge of email applications. 3. Handling and resolving customer complaints regarding sales to customer service problems. 4. Identifying, escalating priority issues and reporting to the high-level management. 5. Routing inbound calls to the appropriate resources.
Employement Category:
Employement Type: Full time Industry: Insurance Functional Area: Banking Role Category: Insurance Agent Role/Responsibilies: Customer support executive
Talent Wiz: We are an entity providing integrated services ranging from Recruitment, Consulting and Advisory for all small, medium and large organisations across the country.