Customer Care Executive - Backend / Email @ Xcel Serv Solutions

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Customer Care Executive - Backend / Email

Xcel Serv Solutions
1 - 4 years
Noida, Gurugram
5 years ago
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Job Description

We need International Customer care executive for our travel Process (myflightsearch.com)

JOB DESCRIPTION

Handling Email cases (Query / Request / Complaint / Appreciations) for (Travel)
Offering alternative solutions where appropriate with the objective of retaining customer's business
Selling Air, Hotel, Reservation and Vacation Packages to customers where ever required.
Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations.
Maintaining First Time Resolution.
Achieving a response time in accordance with set Company guidelines and requirements

SKILLS REQUIRED

Candidate should have excellent communication skills.( verbal & written)
Candidate should have minimum 1 year of experience in International Travel Process
Ability to work under pressure
Candidate should be flexible for 24*7 shifts.
Candidate who can join us asap can apply.

Interested????????

Please share updated resume hr*********e@xc*****v.com or call on 8929573***

Job Classification

Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Myflightsearch.com
Location(s): Noida, Gurugram

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Keyskills: Travel Customer Care Air Ticketing Email Process

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₹ 3,00,000 - 4,50,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Xcel Serv Solutions

Company ProfileXcel Serv Solutions Private LimitedFor More - Please Visit www.myflightsearch.com , www.xcelserv.com

Customer Care Executive - Backend / Email @ Xcel Serv Solutions

Home > Back Office / Web / Transaction Processing