Client Relationship Management | @ Info Edge India

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Client Relationship Management |

Info Edge India
2 - 5 years
Noida, Gurugram
5 years ago
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Job Description

Interested candidates can share their resumes on me**k@na***i.com

Job Responsibilities :-

Onboarding of premium members and help them in setting up their profile
Understanding the client's requirements for a Jeevansathi and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc.)
Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings.
Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly or monthly reports.
Handling escalations of the clients
Achieving process SLAs and MIS report generation
Ensuring adherence to the defined process and accuracy levels on transactions
Build long term relationship with the client by provide best serving experience

Why Should You Join us?

5 days working
No field job
Working Location : ETT, Sector-132, Noida
Shuttle service available from botanical metro station to office

This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.

Required Candidate profile

Excellent verbal and written communication skills
Aptitude for fostering positive relationship building
Client handling skills
Knowledge of Indian matrimonial norms
Flexibility with rotational offs and rotational shifts

Perks and Benefits

Rs. 30000- Rs. 40000 per month

Job Classification

Industry: Media, Entertainment, Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Contract

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Info Edge India Ltd.
Location(s): Noida, Gurugram
Website: https://www.jeevansathi.com/

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Keyskills: Client Management key account manager relationship management customer service Client Servicing Client Engagement business development manager customer support Outbound Calling Client Handling

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Client Relationship Management | @ Info Edge India

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