System Admin - Pune - Amdocs Development
- Amdocs
- 2 - 5 years
- Pune
- 5 years ago
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Job Description
Job Description:
- Monitoring - drive monitoring operations visibility through tools such as Catchpoint, New Relic, SolarWinds, Dynatrace, Splunk, vROPS and Jira.
- Work closely with the L2/L1/AD teams to improve thresholds and alerting of critical flows.
- Assist with Root Cause Analysis (RCA).
- Identify monitoring gaps and implement solutions, by leveraging the best monitoring tool(s) to address the specific gap.
- Resiliency - Partner with Operate Teams, AD and PM teams to identify single points of failure which should be monitored with a heightened sensitivity and proactively Auto-ticket on issues which could turn customer impacting if not resolved.
- Delivery -participate in scritpint to ensure Production monitoring considerations are understood and have equal priority in stories and definition of done.
- Experience range - 2 to 5 years
- Skill Requirements: Intermediate experience leveraging New Relic, Catchpoint, SolarWinds, Dynatrace, Splunk, vROPS and Jira and other monitoring tools with an analytical mindset to drive identification of patterns/trends which would predict problematic situations.
- Strong understanding of scripting/programming languages such as Perl, Python, Bash, PowerShell, to automate any repeatable tasks and provide alerting.
- Very good communication skills, both verbal and written, with the ability to clearly convey technical information while lead large conference calls.
- Very good interpersonal skill that foster collaboration while being able to leverage social skills to influence the conversation direction.
- Intermediate technical experience with an understanding of industry standards.
- Production experience with Shell scripting , proficient with the use of Catchpoint Jira and New reflect.
- Proven experience in Problem Management, Change Management best practices.
- Proven experience in Major Incident Management & Break-Glass procedures.
- Capable to execute and deliver on a multitude of concurrent initiatives in a dynamic environment
- Ability to work independently as a self-starter, and within a team environment.
- Comfortable in a fast-dynamic environment with an ability to handle multiple tasks simultaneously.
- Working knowledge of Microsoft products, including Outlook, Word, Excel, and PowerPoint.
Why you will love this job:
- You will be working on market leading software for the telecommunications industry.
- You will be provided with a rare learning opportunity within an experienced team, to work on high-end technology.
- You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Network Administration, Security,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in ComputersPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Amdocs DevelopmentLocation(s): Pune
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Keyskills: Change management Powershell Analytical Shell scripting Problem management Incident management Perl microsoft JIRA Python
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