Instructional Designer_LMS Administration_(3-6) @ Teamware Solutions

Greetings from Teamware Solutions..

Description:

LMS Administrator - Professional Services; Adobe Captivate Prime Overview
Adobe Captivate Prime is looking for a Learning Management Systems (LMS) Administrator to join the Adobe
Captivate Prime LMS Team. Captivate Prime is Adobe's Learning Management System (LMS), and we are
looking for candidates who have a desire to make an impact in the learning and development domain to join
our team based out of Bengaluru, India.
To succeed, you will need a proven ability to:
* Manage multiple instances of an LMS
* Advise stakeholders on the setup and management of LMSes
* Provide basic troubleshooting of LMS activities; including content, SSO, and APIs
* Work with multiple stakeholders to manage tasks and expectations
* Work independently to perform own tasks while providing periodic updates to leadership
* Manage multiple client relationships - especially working remotely from Learning Managers to CLOs and
Directors
* Present complex information in a clear manner, both written and verbal
What you'll do:
In this role, you will be responsible to:
* Perform LMS administrative tasks; these include (but are not limited to)
* Manage users (Add, Delete, Modify)
* Manage user enrollment
* Setup learning environment (Branding, email templates, etc.)
* Run ad-hoc reports, and setup recurring reports as required
* Manage Learning Objects (upload, update, retire)
* Manage Learning Objects (tag management, skill management, badges)
* Liaison with other stakeholders and participate in learning strategy rollout
* Advise authors on managing learning objects
* Assist with integration of Prime into 3rd party solutions, headless LMS integrations and more
* Liaison with Adobe internal stakeholders to discuss potential enhancement requests
* Demonstrate expertise and provide advisory service on the setup and management of LMSes

* Respond to technical, procedural or functional questions on the workings of the LMS from
stakeholders
* Investigate any issues with the LMS, document the issue working with stakeholders, and the liaison
with the support teams to get to a resolution.
* Document and educate stakeholders on the
* Establish, document, and enforce policies and procedures
What you'll need to succeed:
To succeed in this role, you will require:
* A bachelor's degree from a technical course
* 3-5 years of proficiency with an enterprise LMS like Saba Cloud, Cornerstone, Moodle or similar systems
* Excellent spoken and written English skills
* High emotional intelligence and a customer service mindset
* Prior experience working with distributed, international teams
* Ability to lead small projects under guidance of a manager, but work independently
* Desirable: Experience with additional cloud based LMS systems, Adobe learning content creation tools
(e.g., Adobe Captivate), and Adobe Connect (or other web meetings technologies)