Technical Support Executive (Tele-Caller) @ Cloud18 Infotech

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Technical Support Executive (Tele-Caller)

Cloud18 Infotech
2 - 6 years
Lucknow
8 years ago
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Job Description

Excellent communication Skills
Support and provide superior service via phones, e- mails and faxes as a receiver and caller
Use questioning and listening skills that support effective telephone communication.
Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Effectively deal with job stress, angry callers, and upset customers.

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Cloud18 Infotech
Location(s): Lucknow

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Keyskills: Usage Telephone Technical Support Executive Listening skills Service Time

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Cloud18 Infotech

Website http://cloud18.com Industry Technology (IT, Telecom, Dot Com etc) (Software Products Companies) Company Turnover 1 - 100 Crores Company Size 11 - 50 Employees

Technical Support Executive (Tele-Caller) @ Cloud18 Infotech

Home > Voice