Linux Administrator - L3
- Netmagic It
- 7 to 12 Yrs
- Mumbai
- 5 years ago
- Email to a friend
- Report this job
Job Description
Dear Candidate,
We're Hiring for Linux Administrator - L3
Roles & Responsibilities :
- Carry out the advance level of troubleshooting on Linux OS and applications
- Responsible for guiding L1 & L2 resources technically
- Work in a 24 X 7 Environment (NOC).
- Extend technical support the Clients over email and phone.
- Good communication written and verbal.
- Responsible for the uptime of the various client projects being managed / monitored.
- Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
- Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
- Shift report generation on daily issues handled / escalated in the form of Daily reports.
- Work on the change request and new Installations
- Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
- Perform Change Management Drive End to End including POA, approvals,
- Work on proactive & re-active problem management. Provide RCA
- Ensure earlier resolution to the issues to meet SLA
- Vendor Follow-up - hardware & software whenever required & resolve issues by minimizing downtimes.
Technical Skills Required:
- Strong Linux fundamentals
- Hands on experience on various Flavors of Linux
- Hands on experience on DNS, OS clusters, LVM, Multipath, NFS
- Experience on any of these apps, Apache, MySQL, PHP, LDAP, SAMBA
- Knowledge of any mail application like Qmail, Postfix.
- Working knowledge on any hardware like HP/Sun/IBM/Dell
- Working knowledge of storage & backup applications will be an added advantage
Regards,
Team HR
Employement Category:
Employement Type: Full timeIndustry: Telecom / ISP
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Linux Administrator - L3
Contact Details:
Company: Netmagic It ServicesLocation(s): Mumbai
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Netmagic It
NETMAGIC IT SERVICES PRIVATE Limited Netmagic, a wholly-owned subsidiary of NTT Communications, is India’s leading Managed Hosting and Multi-Cloud Hybrid IT solution provider with 9 carrier-neutral, state-of-the-art hyperscale and high-density data centers, and serving more than...
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