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Tele-caller (female) - Chennai - Swagatham @ Swagatham Resource

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 Tele-caller (female) - Chennai - Swagatham

Job Description

 Any Graduate with 0 2 years of experience in handling inbound/ outbound calls in BFSI, BPO/ KPO, Real Estate with excellent communication, good co-ordination and control, self-motivated and highly organized with ability to multi-task and work independently and as part of a team.
Responsibilities include but are not limited to: Increasing site visits efficiently by making outbound calls & attending inbound calls. Generate leads through active and passive database churning and outbound calling. Work with a database of clients that are a mixture of existing, dormant and new contacts and get involved in all aspects of the acquisition process for Lead generation. Maintain accurate and detailed records of calls made and results achieved. Work closely with Sales & Marketing team for Client appointments and achieve conversion/ empanelment targets. Use company script guidelines appropriately and follow detailed briefs to conduct/ make calls. Ensure follow ups are done telephonically and on emails for all appointments. Coordinate and liaise with internal and external stakeholders as and when required. Report any abnormalities to the Management as soon as noticed

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Swagatham Resource Management
Location(s): Chennai
Website: https://swagatham.info

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Keyskills:   bpo marketing inbound calls lead generation real estate outbound calling kpo follow ups

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₹ 1,00,000 - 2,00,000 P.A

Swagatham Resource

We consistently and conscientiously strive to make our customers the focus of our attention, to understand their needs, to meet their expectations and to provide them with full value through professional, personal service.