Executive - Pune - Johnson Controls - 1 to 4

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Executive - Pune - Johnson Controls - 1 to 4

Johnson Controls
1 - 4 years
Pune
5 years ago
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Job Description

Job description

Candidate with good client-facing and communication skills with Proficiency in English on both Calls and Emails , as it is a Semi Voice Process for Inbound and Outbound Calls.
Work with vendors and internal contacts to resolve issues in a timely manner.
Resolve invoicing, vendor statement reconciliations and payment issues with internal and external constituents via telephone and email.
Utilize the centralized ticketing system for all requests and resolution and documentation of issues within ticketing system
Effectively interact with other departments to provide solutions.
Promote and demonstrate a commitment to quality and timely processing of assigned tasks.
Abides by department policies and procedures, including SOX controls.
Contributes to ERP and operational system enhancements, upgrades, or migrations, including user testing, as requested by management.
Escalates any highly important internal or external communication to Department Supervisor/Manager, including critical system or supplier issues.
Provide accurate and effective documentation preparation.
Assists in training new personnel.

Job Classification

Industry: Construction, Engineering, Cement, Metals
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: B.Com in Commerce
Post Graduation: M.Com in Commerce, MBA/PGDM in Marketing
Doctorate: Doctorate Not Required

Contact Details:

Company: Johnson Controls
Location(s): Pune

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Keyskills: Voice process Training Outbound Ticketing ERP Department Supervisor Management Vendor Operations Testing

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Johnson Controls

Johnson Controls India Private Limited Location - Bangalore, Whitefield.

Executive - Pune - Johnson Controls - 1 to 4

Home > Back Office / Web / Transaction Processing