Business Analyst - Mumbai - Sitel India Pvt

Job Description

As a Business Analyst you will review, analyze and interpret data to create business inferences. This will include document requirements, define scope and objectives and formulate systems to parallel overall business strategies. Familiar with relational database concepts and client-server concepts. Rely on experience and judgment to plan and accomplish goals. Create dashboards and reports using VBA, Macros etc. and should have good knowledge of BI tools like Tableau, Qlik sense, Power BI, Seaborn, Plotly dash or Bokeh.

•  
  •   Relevant experience of minimum 2 years with overall experience of minimum 5 years
  • Ability to analyze the given data on correlation between different factors and choosing right type of visualization to depict the same
  • Hands on experience with any of the following BI tools: Tableau, Qlik sense, Power BI
  • Working experience in visualization packages like Seaborn, Plotly dash or Bokeh
  • Advanced knowledge in MS Excel functions and Formulas
  • Exposure in creating Excel VBA macros
  • Good knowledge in descriptive analytics tools like Box plot, Histogram, Matrix plot, Heat maps, Scatter plot, etc.
  • •   Understand the client process and associated data to help the project team with actionable insights
    • Support team in processing the meta data in multiple excel, csv files into single master data source
    • Support the project team with stunning data visualization for client presentations
    • Prepare the power point readouts with analysis to the clients

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Sitel India
Address: 501, B wing, 5th Floor Boomerang building, Chandivali Farm Road, Andheri East, MUMBAI, Maharashtra - 400072,India
Location(s): Mumbai

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Power Bi Qlik Sense SCOPE Box plot Tableau Macros Business Analysis Plotly dash Matrix plot VBA Client Server Dashboards Seaborn Heat maps