Job Description
ServerGuy is a leading Platform as a Service (PaaS) for Hosting WordPress & Magento. As we continue to grow, we are looking for determined Support Engineers with outstanding communication skills who can provide enterprise-level support to our growing client list. Our Stack - Ansible, Nginx, AWS, Zabbix, KVM, cPanel, Plesk, MySQL, Python, Git, AWS, Acronis Roles and Responsibilities
- Deliver excellent customer support via email/helpdesk, and live chat
- Server Monitoring & Incident Response
- Deploy, Automate, Support, and Troubleshoot services
- Migrate Applications to our Platform
- Build, operate and support AWS Cloud environments
- Write, update, and enhance documentation, including Playbooks.
- Provide periodic reports regarding maintenance and upgrade activities
Requirements
- Experience as a Hosting Support Specialist or similar role
- Experience with Linux-based servers & Virtualization
- Experience with cPanel/WHM Control Panel
- Technical awareness and ability to quickly understand new technologies
- Experience with the WordPress/Magento stack (PHP, MySQL)
- For Remote Workers: Quiet working environment free of distractions
- For Remote Workers: Reliable high-speed Internet connection
BONUS SKILLS
- Experience writing Bash, Python and Ansible scripts
- Experience with AWS
- Experience with Security & PenTesting
Why will your work be awesome?
- Work From Home Opportunity
- Chance to work on cutting edge technologies
- Medical Insurance
- Reimbursement of Certification Exams
- Best learning experience
- Opportunity to work in a dynamically growing international company where what you do has a direct and immediate impact
Job Classification
Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: ServerGuy
Address: 365, IIIrd floor, Kohat Enclave, NEW DELHI, Delhi, India
Location(s): Delhi, NCR
Keyskills:
Linux
Technical Support
AWS
Linux Administration
Bash Scripting
cPanel
PLESK
Security
Apache
Troubleshooting
Zabbix
Web Hosting
GIT
Remote Support
Cloud
Wordpress
MySQL
Magento
Ansible
PHP
Python
Ngnix