Customer Relationship Executive
- Right Human
- 0 Yrs
- Kochi
- 5 years ago
- Email to a friend
- Report this job
Job Description
We are looking for an earnest Customer Relationship Executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a Customer Relationship Executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.
To be successful as a Relationship Executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable Relationship Executive will take ownership of their work, including their role in promoting clients' interests.
Customer Relationship Executive Responsibilities:
- Meeting with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.
Customer Relationship Executive Requirements:
- Degree in Marketing, Finance, Communication, or a similar discipline.
- Prior experience as a Relationship Executive, ideally in a similar organization.
- Valid driver's license.
- Familiarity with CRM software and procedures.
- In-depth knowledge of effective sales and negotiation tactics.
- Outstanding verbal and written communication.
- Ability to forge profound working relationships.
- Strong interpersonal and collaborative skills.
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Relationship Executive
Contact Details:
Company: Right Human SkillsLocation(s): Kochi
Right Human
Right Human Resources is a manpower sourcing company based in India with a dedicated team of professionals continually searching for high quality candidates. located in kochileading job consultancy in Kochi.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in