Operations Associate - Kolkata - Lexplosion
- Lexplosion Solutions
- 4 - 8 years
- Kolkata
- 5 years ago
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Job Description
Job Description
We are looking for candidates with 4-8 years experience in Para-Legal roles. Candidates having prior experience in the legal domain are preferred. However, LL.B. is not a mandatory requirement. Candidates having experience in BackOffice Operations would also be given preference. Persons with working knowledge of legal processes, skills in negotiation, problem-solving, handling standard documentation and preparing and analyzing reports would be desirable.
Key Duties & Responsibilities- Overall management of the contract repository and CMS (Contract Management System).
- Maintain, file, manage and upload contract documents into CMS tool.
- Assign contracts by creating agreement folders on CMS.
- Assign contracts to respective legal attorneys as indicated.
- Create / update supplier information on CMS as and when required.
- Maintain and update a detailed database of all assignments in a timely manner.
- Interact and engage with legal attorneys.
- Create reports and presentations as instructed.
- Work on time-sensitive CMS admin projects for clients and complete the same within agreed upon SLAs.
- Perform research on CMS as required.
- Send reviewed contract documents for signature through e-signature processes.
- Participate and engage with client over periodic calls.
- Ability to coordinate with multiple stakeholders in order to complete the assigned tasks.
- Ability to handle high volumes within tight SLAs.
- Maintain records of executed contracts in an organized and systematic manner.
- Min Graduate in Commerce discipline.
- Min 2 years relevant experience in a similar role preferably in a LPO or in any IT Company, but not mandatory.
- Pleasant personality with good written and verbal communication and interpersonal skills.
- Proactive, take initiative and well organized.
- Able to work fast under pressure.
- Mature, eager to learn.
- Ability to multi-task and work independently as well as in a team.
- Proficient in MS Office applications (Excel, Word and PowerPoint). Working knowledge of any ERP, SAP or similar customized package shall be an added advantage.
- Ability to work with teams of global organisation and address their techno-legal challenges with innovative solutions
- Strong negotiation skills
- Great client engagement/relationship skills
- Must be a team-player
- Must be able to manage pressure and tight deadlines
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Lexplosion SolutionsLocation(s): Kolkata
Keyskills: SAP ERP PDF Legal compliance Contract management Legal CMS Regulatory compliance Client engagement Management MS Office
Lexplosion Solutions
Headquartered in Kolkata, Lexplosion was founded by a team of four ex-GE lawyers with a view to help the corporate legal & compliance fraternity reduce their effort and cost overhead. From its inception in December 2007, Lexplosion has focused on creating new markets by identifying the needs of ...
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