Aviation Vacancies Hiring Starts In All over
- Sunil Kumar
- 0 to 4 Yrs
- Multi-City, India
- 5 years ago
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Job Description
Airport Ticket Agent Job Description
Job Duties
Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.
Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. The type of uniform is usually dependent on the airline. The ticket agent is also expected to be able to stand up for hours at a time and frequently lift between 50 and 100 pounds of luggage.
A high school diploma is necessary to get a job as a ticket agent, though a two year college degree is generally preferred. Basic computer skills and experience in customer service are usually necessary and some airlines may require experience with a foreign language. Most airlines have a minimum age requirement of 18 to 20 years old.
Ground Staff Job Description
Passenger service agents are hired by airlines to attend to customers before, after, or between flights. People in this position work intensively with the public, answering questions and assisting passengers with various needs. Some passenger service agents are hired to work on a part-time basis, while others work full-time. Work hours can be irregular, due to the fact that most airports operate 24 hours per day.
Duties
Taking reservations, issuing tickets, verifying passenger identification, printing boarding passes, and helping travelers to check in their baggage at ticket counters are some of the responsibilities of passenger service agents. Ensuring the delivery of baggage and conducting security screenings of passengers and their baggage may be required as well.
Passenger service agents also work at departure and arrival gates where they check tickets, verify passenger counts, and announce boarding sections. Other tasks include responding to telephone inquiries and providing flight departure and arrival information. Passenger service agents also assist those needing special attention, including the elderly and unaccompanied minors, as well as passengers who have missed their flights.
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline
Role Category: Airport / Airline Ground Operations
Functional Area: Not Applicable
Role/Responsibilies: Aviation Vacancies Hiring Starts In All over
Contact Details:
Company: Sunil Kumar. HiringLocation(s): Multi-City, India
Sunil Kumar
IndiGo is India's largest passenger airline with a market share of 47.5% as on December, 2019. We primarily operate in India's domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-...
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