AWS Cloud L1/L2 Support Engineer - Pune
- Proxima Systems Llc
- 5 - 10 years
- Pune
- 5 years ago
- Email to a friend
- Report this job
Job Description
Roles and Responsibilities:
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- Interact with leading technologists around the world
- Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
- Drive customer interactions. Phone, Chat, Emails, Screen shares and conference calls
- Drive projects that improve support-related processes and our customers' technical support experience
- Write tutorials, how-to videos, and other technical articles for the customer community
- Work on critical, highly complex customer problems that may span multiple AWS services
Desired Candidate Profile:
- Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
- Experience in supporting AWS Core services (EC2, S3, ELB, EKS, etc).
- Excellent knowledge of AWS architecture and administration and support
- Well versed in maintaining infrastructure of large complex systems/clusters
- Strong Linux/Unix system administrator skills
- Be able to read java code, and basic coding/scripting ability in Java, Perl, Ruby, C#, and/or PHP
- Experienced with Linux system monitoring and analysis
- Should have good understanding of Networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, etc.)
- Strong analysis and troubleshooting skills and experience
- Excellent oral and written communication skills
- Customer service experience / strong customer focus
- Good understanding of distributed computing environments
- Strong multi-tasking skills
- Self-starter who is excited about learning new technology
- Databases (MySQL, Oracle, NoSQL)
- Open to working non-standard hours (no night shifts) including a Sun-Mon or Fri-Sat weekend.
If Interested please share your CV on di***v@pr*******z.com
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Client/Server Programming,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: PROXIMA SYSTEMS LLCAddress: Baner, Pune.
Location(s): Pune
+ View Contact
Keyskills: Unix Java NoSQL Linux MySQL PHP Oracle DBA Perl AWS Ruby
Fraud Alert to job seekers!
₹ 10,00,000 - 12,00,000 P.A
Proxima Systems Llc
www.proximabiz.comCompany Recruiter - Disha VermaEmail Id - dishav@proximabiz.com
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in